Voice

The most basic of telecommunications services is not particularly basic. Whether it is traditional service or voice over IP (VOIP), voice services are a fundamental function that every business needs. Building off of basic connectivity, all voice platforms today offer advanced features integrating voice into the larger concept of unified communications. Features such as presence, find-me, follow-me, simultaneous ring, all drive more ways to connect to both your internal and external customers.

Our industry experience enables us to analyze your current infrastructure as well as your calling plans and recommend options to improve your design as well as your cost structure.

Equipment

Depending on your organization, the first choice is between a premise based system and a hosted solution.  Premise based systems offer more control and for some organizations lower operating costs.  C3 Integrated Solutions offers a portfolio of PBX vendors, including ShoreTel, MiTel, and Alcatel Lucent that offer a range of options that will meet almost any business’s needs.

Hosted solutions eliminate the need for a traditional PBX and tend to work better for smaller offices, or companies that are geographically dispersed.  Hosted solutions are also attractive because they minimize the capital expense for your company.  If you fit any of these criteria, we have several hosted options available to you that can be customized to your size and usage patterns.

Services

By working with multiple vendors, we can recommend the solution that combines the best network, products and cost options for you. C3 Integrated Solutions offers the following voice solutions.

• Local, long distance, and international
• VOIP and TDM based solutions
• Full suite of feature options
• Hosted and premise-based Solutions
• Call center solutions 

Our goal is to customize your solution to the needs of your application for the most effective, cost efficient network.  To request voice services from C3 Integrated Solutions, please contact us.